TRADE PRICE CARS AND RAC WARRANTY CLAIMS
During this exceptional period, for however long it may be, the Coronavirus shut down may cause delays in components being available to repair your vehicle.
In the interest of all our customers who have bought vehicles from us and still have an RAC Warranty in place this is some advice on what to do if your vehicle develops a fault.
Providing that you registered for the complimentary RAC Roadside cover (12 months cover from the date of purchase) call RAC Roadside on 0333 2000 999 to see if they can get you back up and running – normally 4 out of 5 repairs are simple and can be carried out by the RAC Roadside Patrol team. This is only available if you registered for your cover when you bought the vehicle from us.
If they diagnose that a repair has to be undertaken, in the first instance please contact the RAC Warranty Claims Team on 0330 100 3728. Please ensure that you have all the your details available
Name, Address and Telephone Number
Vehicle Registration Number and / or your RAC Warranty Agreement Number
The current mileage of your vehicle
The date the fault occurred
Details of the fault
Your RAC Claims Team will register the claim and give you a list of recommended repairers should you not have a preferred garage already.
Don’t be caught out by not claiming and finding out that your RAC Warranty Agreement has expired. It is important to be aware of the period of cover so that you register any fault that may be covered by the agreement before the warranty expiry date.
Many thanks and stay safe and well.
Trade Price Cars